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How to pay for the Transfer reservation?

In order to pay the expenses related to the car rental with the driver, you can pay in currencies such as the: dollar euro, and lira which all amounts can be paid through our online payment gateways.

What should be done if the flight is delayed or the time of reservation needs to be changed?

In case of a flight delay before take-off, inform the support unit so that they can edit the new pick-up time; because in case of a delay without informing, the reservation will be canceled and the entire Transfer fee will be deducted as a fine.

Are Transfer cars cleaned before picking up passengers?

Yes; all our cars, in addition to being completely washed and cleaned before being presented to the customer, are technically inspected too; also, all our drivers are fully trained and well-groomed, familiar with how to properly deal with customers.

What does Transfer mean?

Generally, renting a car with a driver to take you from one place to another is called Transfer; based on this, the driver sent by us is obliged to pick you up and take you to your destination at the time and place you announced when renting the car.

What is the Transfer cancellation fine?

If you request to cancel your Transfer reservation more than 24 hours before the appointed time, your payment will be returned; but if there are less than 24 hours left, part or your total amount will be deducted as a fine depending on the route.

Is it possible to Transfer more than 3 people by booking a Van?

If the number of passengers is more than 3 people, you can choose the Transfer option by renting a Van that can accommodate up to 8 people.

Do I need to tell the driver my desired address and destination?

No; considering that you have specified your destination when selecting the Transfer option and registering the reservation, there is no need to tell them the destination address (our drivers are fully familiar with English and how to navigate).

Is it possible to reserve a Transfer car for another person?

You can easily reserve a Transfer car for your guests on our website by entering the information of the desired person and registering information such as: origin and destination address, exact time of receiving the car, and flight ticket.

What are the necessary documents to book a Transfer (car rental with driver)?

In order to rent a car with a driver, it is enough to enter the passport information of all passengers, the contact number of the booker, and the flight ticket.

What is the Transfer cancellation fine for round trips?

If your Transfer is registered as round-trip and you only make the one-way Transfer (that is, skip your return Transfer), the fee for canceling the return Transfer will not be refunded.